Knowledge Base

Categories (14)

I'm New to DeSales

Resources for New Students and Employees
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Accounts and Passwords

Accounts will become inactive 6 months since last attendance.
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Network and WiFi

Resources on connecting to the University Wireless Network and Shared Folders
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D2L Brightspace

Brightspace has a 24/7 Helpdesk that is accessible via chat inside of Brightspace or via email through Brightspace@DeSales.edu or helpdesk@d2l.com.

If you don't find the answer you are looking for from our catalog, please reach out directly to the Brightspace Helpdesk
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Email

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Apps and Programs

Software Applications and Programs
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C.E.R.T. - FAQs

This area of the knowledge base has information pertaining to self-help articles to assist Staff/Faculty and students alike with tasks related to Panopto, Turnitin, Harmonize and other frequently asked questions.
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Computers - Printers - Mobile Devices

Resources regarding use of computers, printer and mobile devices on campus
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Classroom Technology

Instructions for use of technology within the classrooms on campus (A/V, Podium, etc..,)
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Information Technology How To's

Change default browser, clearing cache & cookies, etc.
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Billing, Payment & Financial Aid

Info regarding Admissions, Financial Aid, Fees & Payments, Balance Reconciliation Form, Payment, and FAQs
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General Campus Information

Other information and resources for the General Campus
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Information Technology Policies

Computer, Internet/wifi, Printers
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Paycor

Paycor is an HR platform that allows employees access to view and request time off and allows supervisors to approve time off.
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Articles (3)

Pinned Article Accessing the myDSU Legacy Site

Comparing Zoom and Teams Features – DeSales University

User Quick Start Credentails

Quick start for Log in credentials and MyDSU