Knowledge Base

Categories (14)

I'm New to DeSales

Resources for New Students and Employees

Accounts and Passwords

Accounts will become inactive 6 months since last attendance.

Network and WiFi

Resources on connecting to the University Wireless Network and Shared Folders

D2L Brightspace

Information and Frequently asked questions regarding Brightspace and Blackboard
Check the service status of D2L Brightspace here for any service interruptions:
https://status.d2l.com/desales.brightspace.com

Email

Information regarding E-mails, Outlook, G-Mail for Students etc..

Apps and Programs

Software Applications and Programs

C.E.R.T. - FAQs

This area of the knowledge base has information pertaining to self-help articles to assist Staff/Faculty and students alike with tasks related to Panopto, Turnitin, Harmonize and other frequently asked questions.

Computers - Printers - Mobile Devices

Resources regarding use of computers, printer and mobile devices on campus

Classroom Technology

Instructions for use of technology within the classrooms on campus (A/V, Podium, etc..,)

Information Technology How To's

Change default browser, clearing cache & cookies, etc.

Billing, Payment & Financial Aid

Info regarding Admissions, Financial Aid, Fees & Payments, Balance Reconciliation Form, Payment, and FAQs

General Campus Information

Other information and resources for the General Campus

Information Technology Policies

Computer, Internet/wifi, Printers

JetPay/iSolved HR

iSolved is a HR platform that allows employees access to view and request time off and allows supervisors to approve time off.