Knowledge Base

Categories (14)

I'm New to DeSales

Resources for New Students and Employees
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Accounts and Passwords

Accounts will become inactive 6 months since last attendance.
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Network and WiFi

Resources on connecting to the University Wireless Network and Shared Folders
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D2L Brightspace

Brightspace has a 24/7 Helpdesk that is accessible via chat inside of Brightspace or via email through Brightspace@DeSales.edu or helpdesk@d2l.com.

If you don't find the answer you are looking for from our catalog, please reach out directly to the Brightspace Helpdesk
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Email

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Apps and Programs

Software Applications and Programs
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C.E.R.T. - FAQs

This area of the knowledge base has information pertaining to self-help articles to assist Staff/Faculty and students alike with tasks related to Panopto, Turnitin, Harmonize and other frequently asked questions.
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Computers - Printers - Mobile Devices

Resources regarding use of computers, printer and mobile devices on campus
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Classroom Technology

Instructions for use of technology within the classrooms on campus (A/V, Podium, etc..,)
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Information Technology How To's

Change default browser, clearing cache & cookies, etc.
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Billing, Payment & Financial Aid

Info regarding Admissions, Financial Aid, Fees & Payments, Balance Reconciliation Form, Payment, and FAQs
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General Campus Information

Other information and resources for the General Campus
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Information Technology Policies

Computer, Internet/wifi, Printers
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Paycor

Paycor is an HR platform that allows employees access to view and request time off and allows supervisors to approve time off.
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Articles (4)

Pinned Article Accessing the myDSU Legacy Site

Pinned Article Windows 11 Upgrade Instructions

This article will explain the Windows 11 Mandatory Upgrade and options for when to update

Comparing Zoom and Teams Features – DeSales University

User Quick Start Credentails

Quick start for Log in credentials and MyDSU