A Few Useful Tips To Get You Started

Here are a few useful Tips to get you started

Before you start clicking any link -  Read this so you don't get lost

What is Knowledge Base?  A Self-Service Reference Center for the most common problems or issues you may have.

What is Services?  The place to go for Help to resolve your problem or issue.   The end result will be a solution or a Request for Service from the Helpdesk. 

Help me, I have a Problem! - Excellent place to start if you need assistance

Multi-Factor Authentication - MFA  Required for all Staff and Faculty.  You will not be able to access your Account without it.  Complete instructions can be found in Knowledge Base or Services

If have another Microsoft 365 account, use a dedicated Browser for your DeSales account and a different browser for your other account.  Otherwise you will be in a continuous loop trying to access all of your Applications.

Recommended Browsers -   DeSales is a Microsoft based University.  Chrome, Firefox and Edge are the recommended Browsers.  Safari is not compatible with our IT security and Active Directory.  Please do not use Safari.