MFA Complete instructions

Tags MFA

🔐 Multi-Factor Authentication (MFA) Setup Guide

DeSales University Faculty & Staff

All faculty and staff are required to use MFA when accessing their DeSales accounts.


📱 Step 1: Prepare Your Phone

  1. Download the Microsoft Authenticator App

  2. Do NOT create an account yet — you’ll set it up later during the process


💻 Step 2: Sign In on Your Computer

  1. Open your browser and go to outlook.com

  2. Sign in with your DeSales email and password

  3. You’ll be redirected to the DeSales University portal

  4. Sign in again with your email and password

 

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⚙️ Step 3: Begin MFA Setup

  1. When prompted with “More information required”, click Next

 

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  1. When the Microsoft Authenticator prompt appears, click Next
    (Make sure the app is already downloaded on your phone)

 

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  1. If prompted, allow notifications


🔄 Step 4: Switch to Your Phone

When you see the QR code screen:

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➡️ Pause on your computer and move to your phone


📲 Step 5: Set Up Authenticator App

  1. Open the Microsoft Authenticator App

  2. Tap Add Account

  3. Select Work or School Account

  4. Tap Scan QR Code

    • Allow camera access if prompted


🔗 Step 6: Connect Your Account

  1. Go back to your computer

  2. Scan the QR code using your phone

  3. You’ll see your DeSales email added to the app

➡️ On your computer, click Next


✅ Step 7: Verify Setup

  1. A test notification will be sent to your phone

  2. Enter the 2-digit code shown in the app

 

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  1. Click Next once approved

✔️ Authenticator setup is now complete


📞 Step 8: Add a Backup Method (Recommended)

  1. Select Phone as your second authentication method

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  1. Enter your phone number

  2. Choose Text me a code, then click Next

 

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  1. Enter the code you receive

✔️ Your phone is now registered successfully


🎉 You’re Done!

You now have two authentication methods:

  • ✔️ Microsoft Authenticator App

  • ✔️ SMS (Text Message)


⚠️ Important Note

While email can be used as a backup method, it is not recommended.
If you're locked out of your account, you may not be able to access your email to verify your identity.