Instructions (If you prefer the Video method, scroll to the bottom)
Select this link Self-Service Password Reset Tool
Enter your DeSales email and captcha letters (see example below)
Enter your Authentication Method
You may be asked to select method again, follow the process
Select your new password using the following guideline
password must meet the following requirements:
- Must contain at least 12 characters
- Must meet at least 3 of the following character requirements
- Must contain at least 1 uppercase letter
- Must contain at least 1 lowercase letter
- Must contain at least 1 digit
- Must contain at least 1 special character
- Must not contain your username
- Must not repeat any of your previous 12 passwords
You can also watch the video below :