Unable To Access Zoom via Brightspace

Tags Zoom

If you are receiving this error, follow the steps below

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  • Navigate to https://desales.zoom.us/ and Sign In with your DeSales Credentials
  • Configure your account as a first step.  
  • Navigate to the MyDSU Portal and access Brightspace
  • Go to their course Zoom tab.  
  • If Unsuccessful, refresh the page and/or log out of Brightspace and then log back in.

If you are still having trouble accessing Zoom, submit a Request Service ticket