Encountering errors when attempting to use Brightspace? The best way to avoid errors is to ensure you’re using a compatible and up-to-date browser.
Even if you can access the platform with an unsupported browser, certain features might not work correctly, like media playback, interactive elements, or complex layouts.
The DeSales CERT team recommends all students, faculty, and staff utilize either Firefox or the Google Chrome browser when attempting to access Brightspace.
Here are some reasons why Chrome and Firefox are recommended:
- Reliability: Firefox is known for its reliability and compatibility with our instructional tools.
- Speed and performance: Firefox is known for fast page-loading times and efficient memory usage.
- Security and privacy: Firefox focuses on user privacy and security, with features like enhanced tracking protection and automatic blocking of known malicious websites.
- Compatibility with Google Apps: Chrome is a good choice if you use a lot of Google Apps like Google Mail, Google Drive, and Google Hangout.